1.1 All rights in this website are owned by us. Any unauthorised use, copying or modification is prohibited.

2.1 All orders placed through our website will be subject to our acceptance of the order.

2.2 When you submit an order to us on our website via email you will receive a 'bounce back' confirmatory email of this order saying that we are processing your order. Your order will be accepted by us (and a contract will then be formed between us) when we dispatch the goods to you. Title to the goods will pass to you on delivery to you provided payment has been made in full.

2.3 Should you wish to cancel your order or return any goods, please go to the Returns section for further information.

3.1 Whilst it is our intention to keep our website up to date and error free, product description or pricing errors may occur. If we discover such an error after you have submitted an order to us, we will contact you prior to accepting your order with the correct details. You may then either cancel your order or re-confirm it based on the correct information. If we are unable to contact you, we will treat your order as cancelled.

3.2 Some postal addresses in Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our delivery services and we may not be able to arrange delivery of some items to such addresses. You will be notified of this when we process your order.

4.1 All items are subject to stock availability.

4.2 When we deliver your items to you, you may be asked to sign for the goods to acknowledge that you have received them.

4.3 Defective returns are permitted in accordance with that particular manufacturers warranty procedure (a copy is available on request). Defective returns will either be fully refunded, exchanged or repaired. For further information on returns and exceptions to our home approval guarantee please see the Delivery & Returns section

5.1 The use of our site and any contracts formed are governed by English law. Overseas orders will not be accepted.

5.2 We shall not be responsible to you whether in contract, tort (including negligence) or otherwise for incidental, special , indirect or consequential loss or damage, any loss of profit (direct or indirect), loss of sales, loss of goodwill or reputation, loss of business, third party claims, pure economic loss arising out of or in connection of the performance or non performance of our obligations under these terms and conditions including such damage as may be reasonably foreseeable at the date you order the goods.

5.3 Nothing in these terms and conditions shall exclude or restrict our liability for death or personal injury caused by our negligence.

5.4 Our liability for any claim for loss or damage shall be limited to the sum paid by you for the goods.

5.5 A person who is not a party to these terms and conditions shall have no right to enforce any term under the Contracts (Rights of Third Parties) Act 1999.

5.6 If any provision of these terms and conditions is found to be invalid or unenforceable by a court the invalidity or unenforceability of such provision shall not affect the other provisions of these terms and conditions.

5.7 We may assign or transfer any of our rights or sub contract any of our obligations under these terms and conditions to any third party.

5.8 You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with our specific permission in writing.

5.9 We reserve the right to change these terms and conditions from time to time and any such changes will be communicated on our website.

5.10 These terms and conditions govern the entire trading relationship between ourselves and you and will remain in force for the duration of our trading relationship.

6.1 All intellectual property rights (including use of trade marks) shall be solely owned by us. You are permitted only to use material on this website as expressly authorised by us or our licensors.

6.2 Any unauthorised use of material on this site is strictly prohibited.

6.3 We will use reasonable endeavors to verify the accuracy of any product or pricing information which we place on the site but we make no warranties (whether express or implied) in relation to the accuracy of such information.

7.1 Points can only be redeemed via this website. There are no cash alternatives for your points. 7.2 Points are allocated on awarding from your company.

7.3 You can access your points balance via the customer account section via login.

7.4 All Rewards and products are subject to availability.

7.5. Where a product has been discontinued by a manufacturer we will send the updated version of the product or the nearest match of the same or higher value.

7.6 Points cannot be transferred between accounts.

8.1 UK Mainland delivery is FREE direct to your door. Deliveries will be made by the Royal Mail or Initial City Link. Where a delivery is missed, the recipient will be carded to contact their local depot to arrange a convenient time to redeliver on to collect the goods.

8.2 In the case of Initial City Link a second delivery will be attempted. If after this second attempt delivery is still unsuccessful the goods will be returned to sender. All costs incurred by the sender will then be passed on to the recipient.

8.3 Payment will be taken by Credit/Debit card or by any unused points.

8.4 A tracking code will be emailed to you when goods are dispatched. There may be items which are delivered direct, notification is available on request.

9.1 When making a return it is important that you call our Returns Department for a Return Authorisation Number, which we need to appear in large print on the returned package packed in original packaging including all accessories. If not unfortunately there could be a delay for any refunds. Opened merchandise may be refused unless defective.

9.2 Any goods returned and damaged through inadequate packing will be rejected.

9.3 Defective returns are permitted in accordance with that particular manufacturers warranty procedure (a copy is available on request). Defective returns will either be fully refunded, exchanged or repaired. All defective goods returned will be tested and where no defect is found the recipient shall be bound to accept the return of the goods and bear the cost of any additional delivery charge, either by Credit or Debit card or unused points.

9.4 All defective goods returned will be tested and where no defect is found the recipient shall be bound to accept the return of the goods and bear the cost of any additional delivery charge, either by Credit or Debit card or unused points.

9.5 All returned goods must be sent by a postal or carrier service that requires a signature on delivery.

9.6 Any claims over damaged goods or any other discrepancies must be submitted to the customer service team with full particulars of the order in writing within two days of receipt of the goods, failing which we cannot accept liability. The submission of a claim within this time does not necessarily mean that we will accept liability in relation to such claim. A delivery note or manifest signed "unexamined" is not sufficient to uphold a claim.

9.7 No refunds for merchandise will be made until the product has been examined and found to be defective.

9.8 All deliveries will be made to the recipient within 28 days, however if a product is discontinued, or temporarily unavailable, we reserve the right to offer an alternative product of an equal or higher specification.

9.9 If your item is not in stock, we will order it for you and will deliver it to you as soon as it becomes available.

10.1 All companies registered will be liable for any unauthorised transactions carried out by any of their employees not eligible to participate in the programme. Any changes in circumstances, ie employees leaving the company must be notified by email to the customer service team.

10.2 Purchases made through the website are also subject to the sites terms and conditions, available on request and visible in the help section and at the order stage.

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